Shipping & Delivery Policy
Thank you for choosing Hamply Gifts for your corporate gifting needs. We are committed to delivering your orders safely and on time. Please review our Shipping & Delivery Policy carefully.
1. Order Processing Time
All orders are processed after order confirmation and payment verification.
- Standard orders are processed within 1–3 business days.
- Customized or branded orders may require additional processing time depending on the complexity of customization.
- Orders are processed only on business days (Monday to Saturday), excluding public holidays.
2. Delivery Timelines
Delivery timelines vary depending on the product type, order quantity, and customization requirements.
Typical delivery timelines:
- Quick Delivery: 3–7 business days
- Standard Delivery: 8–12 business days
- Extended Delivery: 13+ business days
Customized or bulk orders may take additional time depending on branding and packaging requirements.
3. Shipping Locations
We offer Pan-India shipping and deliver to most cities and locations across India.
If your delivery location is in a remote area, delivery timelines may vary slightly.
4. Shipping Charges
Shipping charges may vary depending on:
- Order quantity
- Delivery location
- Weight and dimensions of the products
- Special packaging requirements
Shipping charges (if applicable) will be communicated at the time of order confirmation or quotation.
5. Order Tracking
Once your order is shipped:
- You will receive shipping confirmation details via email or phone.
- Tracking information will be shared (if available) to help you monitor delivery status.
6. Delays in Delivery
While we strive to deliver orders on time, delays may occur due to:
- Courier partner delays
- Weather conditions
- Transportation issues
- Public holidays
- High-volume seasonal demand
We will make every effort to minimize delays and keep you informed.
7. Delivery of Customized Products
Customized or branded products require additional production time before shipping.
Delivery timelines for customized orders will be shared at the time of order confirmation.
Please ensure that logo files and customization details are submitted promptly to avoid delays.
8. Damaged or Lost Shipments
If your order is received in a damaged condition:
- Please notify us within 48 hours of delivery.
- Share clear photos or videos of the damaged product and packaging.
We will review the issue and arrange replacement if necessary.
In case of lost shipments, we will coordinate with the courier partner to resolve the issue.
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address details.